Privacy Policy

Information Collection and Use

Privacy centers on information that can be associated with a particular individual. This information is often referred to as personally identifiable information (“Personal Information”). In general, you can visit our website without a user Login ID and without telling us who you are or revealing any Personal Information about yourself. Our website collects Personal Information from you if you choose to provide this information to us. This may include your name, title, company, address, phone, e-mail, resume information or any information you choose to provide to us through forms on our website. Some of the types of information we collect online without a user Login ID to receive information about our company or to send an inquiry to ITS.


There are some of our websites that require a user Login ID and password which includes, registering on the ITS Logistics customer tracking system. The customer tracking system utilizes “cookies” as a means of identifying returning users; for further information see the “Use of Cookies” section in this Privacy Statement.


Use of Personal Information

Depending on how you interact with us and our website, we use your personal information to:

  • To fulfill or meet the reason for which the information is provided.
  • To provide you with information, products or services that you request from us.
  • To provide you with email alerts, event registrations and other notices concerning our products or services, or events or news, that may be of interest to you.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
  • To improve our website and present its contents to you.
  • As necessary or appropriate to protect the rights, property or safety of us, our clients or others.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.


Disclosure of Personal Information

We only disclose your Personal Information to third parties when you submit your information with authorization. This may include, but is not limited to, third parties that provide pre-employment or pre-contract type services. We will not disclose your information to any other third parties without your authorization, unless required by law enforcement action or if required by a judicial or governmental order or subpoena.


Deletion Request Rights

You have the right to request that we delete any of your personal information we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.


Website Links

ITS Logistics website contains links to other websites. ITS is not responsible for the privacy practices or the content of such websites.


Use of Cookies

A “cookie” refers to a piece of data that is placed and stored by your browser on your computer’s hard drive. On certain ITS website pages ITS utilizes “cookies” as a means of identifying returning users in order to customize the user’s experience and to select specific information for display based on the user’s registration information. When someone visits the ITS website, a cookie is either placed on the user’s computer or is read if the user has visited the site previously (if the computer is configured to accept cookies). You can choose to not have your browser accept cookies from the ITS website. If you do not allow the cookie to be saved, you will be able to view the text and graphics on the screens, however you will not have a customized experience, nor will you be able to make full use of the tools and applications as would registered users who accept cookies from our website.


Security Measures

ITS takes reasonable security measures to protect your Personal Information against loss and misuse, as well as unauthorized access, disclosure, destruction or alteration of the information that is under our control.


If you have a user Login ID and password for any of the features on our website, you have the responsibility of keeping your password secret. You should not reveal your password to anyone. We will not ask you in an unsolicited telephone call or e-mail for your password.


We recognize the importance of security for all Personal Information collected by our website. We exercise care in providing secure transmission of your information from your computer to our servers. We strictly limit worker (i.e., employees, agents, or contractors) access to Personal Information by giving our workers only the necessary access to carry out their job responsibilities. ITS periodically audits for compliance and updates its security measures in an effort to provide appropriate security for all information held by ITS.


Loop by ITS Location Sharing

While actively moving a load for ITS, the Loop by ITS mobile app will utilize your current location information whenever interacting with the mobile app. We use the location information to improve efficiency such as greatly reducing the need to contact drivers during transit for statuses or location updates.


Additionally, if you have ‘background location’ turned on, Loop by ITS will use your phone’s ‘background location’ to receive location updates when you are not directly interacting with the app. This is necessary to allow continuous updates without you needing to always have the app open while moving a load for ITS. Location data is only processed if you are currently moving a load for ITS. ITS will not process location information if you are not actively moving a load, but your phone may still send us your location data if this setting is still enabled.


Data Retention

We attempt to retain information we collect for reasonable periods of time or in accordance with specific policies or as required by law. Information collected for a specified purpose will only be used for that purpose and, after a reasonable period of time, will no longer be actively stored when that purpose has been fulfilled. Inactive data may, however, continue to be used for statistical, marketing, archiving, and other purposes.



In using our website and providing Personal Information about yourself, you consent to the collection and use of your information by ITS in the manner described in this Privacy Statement.



We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you use of our Services.
  • Provide you a different level or quality of Services.


Contact Information

If you have any questions or comments about this privacy statement, the use of your information, the content of our website, or its functionality, please contact us at


Terms of Service

By using our website, you are consenting to the terms of service. For information about the Terms of Service while using our website, please see the Terms of Service section on our website.