Workplace culture is an important part of any job and can make or break your experience at a company. If you’re considering working at ITS, you’re probably wondering what it’s like to be an employee here and if it would be a good fit for you. The ITS Logistics culture at our downtown Reno office is a very unique and energetic environment where you can truly work hard and have fun doing it. Learn more about what it’s like to work at ITS, and some things that make us stand out.
The ITS training process
Our downtown Reno office has a very unique and challenging training process. While the training is specific to the Logistics Sales Executive (LSE) role, we require every new employee to go through the program—no matter what department they will be working in—so they are able to gain a deep understanding of our process and our culture. This is a paid industry-leading training program that includes specific and high-quality educational content and a highly experienced training staff that gives new hires a solid foundation to succeed in this industry. This training process for LSEs is also very unique in that it is structured similarly to major league baseball. The initial training process takes 3-4 weeks before our new LSEs graduate to the AAA table, where they work until they are eligible to be drafted to one of the “major league” teams. The draft is a fun, team-building experience based on their performance in AAA. This is a collaborative decision, where our existing teams decide who they would like to call up to their team based on performance and the new trainees get a chance to size up the teams to ensure that they are a good culture fit. Each team is in charge of different groups of customers or different modes of transportation. We currently have 17 teams, but this number is constantly growing as we hire new team members, expand our office and close new customers.
“We believe in leadership instead of management and provide ongoing training and support to help all of our employees get to the next level in their careers.”
Molly Campau, Director of Recruiting and Training
Promotion from within
We truly value our employees and pride ourselves on having a very comprehensive program for promotion from within. We have a clearly outlined promotion path that many of our employees have successfully moved through and have moved into various leadership roles. Additionally, we have created several new positions and divisions for some of our employees that have become very successful. We believe in leadership instead of management and provide ongoing training and support to help all of our employees get to the next level in their careers. Our employees who have been promoted from within are encouraged to use our unique and effective leadership style that prioritizes teamwork that has proven to be very effective.
“The training program at ITS is pretty challenging, but it prepared me for success when I got out on the floor.”
Brenden Carey, Expedited Manager
ITS Logistics Company Values
Everything we do every day is based on our core values. Our mission at ITS is to create value while serving our customers, team members and community. Treating others with respect and compassion is at the core of our philosophy and we provide a safe working environment for our employees and offer them opportunities to grow, personally and professionally. This also extends to our communities, where we give back whenever we can.
Employee perks are a very important part of workplace culture at any job, and ITS is no exception! We offer our employees free spin and cycling classes, free gym access, regular running groups, access to an on-site hairstylist, opportunities to participate in friendly competitions as well as sponsored sports leagues. We also provide personal development and leadership training opportunities to help our employees further their careers and improve their personal lives. Our office in the heart of downtown Reno is vibrant and full of energy with music, big-screen TVs playing sports and news, a quiet employee lounge, a plinko board, ping pong table, corn hole, a putting green, a balcony with a grill—and yes, we even have a slide. We’ve even been known to have impromptu ping pong games and full-on tug-of-war challenges between the teams. Additionally, we have regular barbecues and parties as well as yearly company events such as baseball games, a football tailgate, holiday parties and more.
“You really do get to work hard, play hard and make good money. I love it here!”
Bethany Morrill, National Account Manager
Location, location, location
Our office is located in the heart of Reno, NV—the Biggest Little City in the World—at the intersection of the up and coming downtown and popular midtown districts. This provides access to the Reno Riverwalk and a plethora of restaurants, bars, coffee shops, fitness facilities and outdoor activities, all within walking distance. The University of Nevada is also within a mile of our office, bringing with it the vibrant campus lifestyle, as well as opportunities for continued education.
“I’ve been in this industry for years, and ITS really is different because of our culture, our values, and our people. This is my family.”
Randy Perkins, Director of Operations
Charitable giving opportunities and community involvement
Charitable giving is one of the pillars that ITS was built on—we even have an entire committee devoted to this! We offer our employees a multitude of opportunities to get involved with the community and attend charitable giving opportunities. Whether it’s volunteering at the Special Olympics, helping put together bags of essentials for the homeless population here in Reno, taking a shift at the food bank or being involved in a Secret Santa program, we support our team members in giving back to our community however they are able.
Does ITS sound like the place for you? Join our team today!
At ITS, we consistently strive to be one of the best companies to work for in Reno, NV. We are always looking for qualified individuals to join our team and are currently hiring for a variety of jobs in Reno, NV. If the ITS Logistics culture sounds like a good fit for you, take a look at our job openings or contact us today!