IN THE NEWS: Reach Supply Chain Excellence with ITS Logistics

Let's Talk Supply Chain Podcast
March 17, 2025
Sarah Barnes-Humphrey

FROM THE INTERVIEW: Welcome back to Let's Talk Supply Chain. Today, I'm joined by ITS Logistics' Chief Commercial Officer, Josh Allen. Josh and I will discuss ITS Logistics, what they do, how they've evolved alongside the industry over 25 years, the logistics challenges and opportunities shaping 2025, and how ITS is providing strategic capacity and smart solutions for the industry's complex needs.

Josh Allen: Thank you, Sarah, I'm so glad to be here, and looking forward to the conversation.

Sarah: Talk to me about how ITS has evolved, expanded your services with demand, and invested in technology and innovation, and how it's served you incredibly well.

Josh: ITS has always been about smart, customer-driven growth. There have been no acquisitions—all organic growth. Just explosive, consistent expansion over the past two decades, and we've grown by solving real problems. Customers don't just stay with us; they expand with us. They started small with us, maybe with one mode or geography, but it's astounding how they make us part of their business, so we listen, we execute, and we scale our customers to drive our growth.

Sarah: Tell me more about how you help your customers.

Josh: You talked a little bit about it. If you fast forward to today from our humble beginnings, we're now a powerhouse asset-lite company driven by our DropFleet with 3400 trailer units, plus we have a nationwide drayage network, a regional fleet, and a multi-node distribution network with almost four million square feet of warehouse space. Customers don't just need capacity; they need efficiency, visibility, and control. Transactional freight brokers just don't cut it anymore. That's why our brand of logistics, our capacity stack, and our people are helping us win every day.

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Sarah: You mentioned capacity earlier. Where does capacity stand at the moment? Is it a challenge or an opportunity? What do customers need to be thinking about?

Josh: From an overall market standpoint, there's still too much dry-van capacity out there. The niche markets, whether refrigerated or frozen, are the first to tighten up. But if you think about capacity through a different lens, something we've been very passionate about over the past few years in growing in other kinds of capacity, that's our DropFleet that customers are responding favorably to. And they’re moving toward providers that can offer that type of hybrid capacity than your typical dry van provider.

Sarah: In this context, can you further define what "hybrid capacity" means?

Josh: It's the best of both worlds. You have the asset that is driven by an organization like us at ITS, capable of providing the resources for shippers to maximize their floor space, warehouse, speed to load, and labor as a percentage of overall product and execution. There's a variety of needs for the drop trailers themselves. However, ITS providing access to that capacity plus the 3rd party capacity associated with the overall small trucking companies across North America is powerful because you get the service and the benefit of the line haul, which is typically very efficient from a cost perspective. Service + efficient cost = a win; at least, that's what we're hearing from our shipper community.

Watch the full video here or listen to the conversation wherever you get your podcasts.